Waterloo FAQs

Have a question? Check here to see if it’s been asked before.

We love answering your questions personally,  just pick up the phone and dial 1-888-539-3922 to ask any of our friendly and knowledgeable customer service representatives!

Q Does Waterloo Container Work With Small Wineries and Home Winemakers?
Q How do I know you will have my glass?
Q How many Cases on a Pallet? On a Truck?
Q Do you have a price list?
Q What are the lead times on Custom or Special order items?
Q What are your Minimum Order Requirements (MOQ's)?
Q Can I get my boxes customized?
Q There was a lift gate charge on my invoice. What is that?